Our products fully comply with and are rigorously tested to meet all U.S. Consumer Product Safety Commission (CPSC) regulations and applicable ASTM safety standards, including ASTM F833 for strollers and ASTM F404 for high chairs. Additionally, all materials undergo independent testing for harmful substances like lead, phthalates, and cadmium to ensure your child's safety.

The Cochildor Wagon is constructed with a focus on durability, safety, and comfort. The frame is made from robust alloy steel for a stable and secure ride, while the fabric components are crafted from high-quality, easy-to-clean polyester. All materials are rigorously tested to meet U.S. safety standards.

The Cochildor Wagon works well on flat surfaces like sidewalks and pavement. It can also be used on firm beach sand and grassy areas, though it may require more effort to pull in these conditions. We don't recommend using it on loose sand, rocky terrain, or for off-road activities.

Yes, the wagon features a removable canopy for effective sun protection, allowing you to customize coverage while keeping your child comfortable and shaded.

No, the bassinet mode of the Lite 2.0 Stroller is not approved for overnight sleep or unsupervised rest. While it provides a comfortable, secure space for your baby during supervised naps and outings, it does not meet the safety standards required for prolonged, unsupervised sleep. For your baby's safety, we recommend using a dedicated, certified crib or bassinet specifically designed for overnight sleep. Always transfer your baby to an approved sleep environment for extended rest periods.

We work hard to ensure our product photos are accurate, but colors may appear different due to screen variations. The color you receive is the true product color. Please contact customer service if you have any concerns about your order.

Yes, we currently offer free standard shipping on all orders within the continental U.S. If any future products require shipping fees, we will provide clear notice in advance.

Orders typically process in 1-2 business days. Standard shipping takes 3-7 business days after processing. Please note that we do not offer expedited shipping options at this time.

We ship via major carriers including UPS, FedEx, and Amazon Shipping. The specific carrier for your order will be chosen based on your location and service availability.

If your order hasn't arrived within 7 business days after shipping, please contact us at support@cochildor.com with your order number. We'll work with the shipping carrier to locate your package.

We do not ship to PO boxes or APO/FPO addresses at this time. We currently only deliver to physical addresses within the continental United States.

We offer a 1-year limited warranty on all Cochildor products from the date of purchase. The warranty covers manufacturing defects and material flaws under normal use.

Our warranty protects against manufacturing defects in materials and workmanship. It does not cover normal wear and tear, accidental damage, misuse, or cosmetic damage from regular use.

Please email us at sale@cochildor.com with the following information:

• Your order number
• A clear description of the issue
• Photos showing the problem area(s)

Including photos helps us quickly identify the issue and provide you with the best solution. Our support team will review your claim and respond within 24 hours with next steps.

No, the warranty is only valid for the original purchaser and is not transferable to subsequent owners. Proof of purchase is required for all warranty claims.