Warranty Policy
1. WARRANTY COVERAGE
Cochildor warrants that our products are free from defects in materials and workmanship under normal use for the following periods:
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Wagon Strollers & Baby Strollers: 1 year from delivery date
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High Chairs: 6 months from delivery date
This warranty applies only to products purchased directly from cochildor.com.
2. WHAT THIS WARRANTY COVERS
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Defects in materials and workmanship
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Functional issues affecting product performance
3. WHAT THIS WARRANTY DOES NOT COVER
This limited warranty does not cover claims resulting from:
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Misuse, abuse, abnormal use, or alteration
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Failure to follow installation, maintenance, and use instructions
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Improper assembly or environmental exposure
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Involvement in an accident
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Normal wear and tear
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Natural disasters including earthquakes, hurricanes, tornadoes, floods, fires, hail, storms
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Damage from animals/rodents
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Products without valid proof of purchase
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Products not purchased from cochildor.com
4. WARRANTY CLAIM PROCESS
To submit a warranty claim:
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Email sale@cochildor.com with:
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Order number and purchase date
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Product model and description
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Photos/videos clearly showing the defect
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Explanation of the issue
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If return is required:
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Return the item in its original packaging
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Pack the item with care to prevent damage during shipping
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Include proof of purchase (orders without proof of purchase are not covered)
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Our team will review your claim within 2 business days
5. IMPORTANT NOTES
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This warranty is valid only for shipments within the United States
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This warranty applies only to the original purchaser
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Cochildor reserves the right to repair or replace at our discretion
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This warranty gives you specific legal rights, and you may have other rights which vary from state to state
6. CONTACT US
For warranty claims or questions:
Email: sale@cochildor.com
Response Time: Within 2 business days
Cochildor reserves the right to modify this warranty policy at any time.